Gametop Terms & Conditions – The Complete Guide for Members

1General Terms & Conditions

Gametop is an online gaming and Sports Betting platform serving users in Bangladesh. These terms and conditions constitute a legally binding agreement between gametop and all its members.

By using Gametop's website or any of its services, you confirm that you have read and agreed to these terms. If you do not agree with any part of them, please refrain from using our services.

Gametop reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website with the updated date clearly noted. Continued use of the service after changes are made constitutes acceptance of the new terms.

2Account Registration

To register as a Gametop member, you must provide accurate and truthful information in the registration form. If an account is created using false or misleading information, Gametop reserves the right to close that account and forfeit any balance at any time.

Key Registration Requirements

• Only one account is permitted per person. If the same individual is found to have created multiple accounts, all associated accounts will be closed.
• If you need to update the name, phone number, or email provided at registration, please contact our support team and submit the required proof.
• Your account password must be kept strictly confidential. If you share your password with anyone, you are solely responsible for any resulting security issues.
• Multiple accounts from the same device or IP address are not permitted.
• Once registration is complete, Gametop will send you a confirmation message.

3Age Verification & KYC

Gametop strictly enforces an 18+ policy. No one under the age of 18 is permitted to use this platform. Gametop may verify any member's age at any time.

As part of the KYC (Know Your Customer) process, you may be required to submit one of the following documents:

• National ID Card (NID) – clear photos of both sides
• Passport – photo of the bio-data page
• Driving licence — clear photos of both sides
• Screenshot of mobile banking account confirming the registered number

Withdrawals are not possible without KYC verification. The KYC process is typically completed within 24–48 hours.

4Deposits & Withdrawals

Gametop currently supports payments via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳200.

Deposit Rules

• Deposits are typically instant — credited to your account within 5 minutes.
• Always save the correct transaction ID when making a deposit.
• Withdrawals will be sent to the same mobile banking number used for the deposit.

Withdrawal Rules

• Withdrawal requests are processed within 15 minutes to a maximum of 24 hours.
• To withdraw bonus funds, you must first meet the applicable wagering requirements.
• Multiple withdrawal requests can be submitted on the same day, provided the total amount stays within the daily limit.
• If a transaction appears suspicious, gametop may temporarily hold the withdrawal pending verification.

5Bonuses & Promotions

Gametop regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated in the offer details.

General Bonus Terms

• The welcome bonus is available to new members only and cannot be claimed more than once.
• Bonuses come with wagering requirements — typically 5x to 20x the bonus amount.
• Withdrawing while a bonus is active will result in the bonus being forfeited.
• Two bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
• Gametop reserves the right to void bonuses if abusive or irregular bonus activity is detected.

6Betting Rules

There are a few key rules to follow when betting on gametop. These rules apply equally to all members.

• Once a bet is placed, it cannot be cancelled or changed — except where the cash-out feature is available.
• If odds change after a match has started, the odds at the time the bet was placed will apply.
• If a bet is accepted at incorrect odds due to a technical error, Gametop reserves the right to void that bet.
• If a match is abandoned or postponed, bets are generally voided and stakes returned.
• If a match in a parlay or combo bet is cancelled, that event is removed and the remaining results are settled accordingly.
• Maximum bet amounts may vary depending on the event and market.

Odds may update during live betting due to delays. Bets placed during this time are verified by Gametop's automated system. If the odds have changed significantly, the bet may be rejected.

7Prohibited Activities

The following activities are strictly prohibited on Gametop. Violations will result in permanent account closure.

• Any form of fraud, collusion, or attempts to hack the system.
• Abusing the bonus system or claiming bonuses through multiple accounts.
• Attempting to gain unauthorized access to another member's account.
• Match-fixing or attempting to manipulate the outcome of any event.
• Engaging in money laundering or any illegal financial transactions.
• Assisting minors in opening an account.
• Placing bets using automated bots or software.

8Account Suspension & Closure

Gametop may suspend or permanently close an account without prior notice in the following circumstances:

• Violating the Terms & Conditions.
• If suspicious or fraudulent activity is detected.
• If KYC information is found to be false or incomplete.
• If an account remains inactive for an extended period (12 months or more).
• At your own request, or when self-exclusion is taken for responsible gaming purposes.

Members may close their account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

9Responsible Gaming

Gametop places responsible gaming at the top of its priorities. We want our members to play for fun — gaming should never become a problem in your life.

Gametop provides the following tools to all members, completely free of charge:

• Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Pause your account for 7 days, 1 month, or 3 months.
• Self-Exclusion: For extended breaks, opt for a permanent or time-limited self-exclusion.

For more details, visit our Responsible Play Visit the page.

10Privacy Policy

Gametop takes the security of your personal information seriously. We only collect data that is necessary to provide our services.

• Your information is never used for third-party marketing purposes.
• Information may be disclosed to regulatory authorities if required by law.
• All data is protected with SSL encryption and undergoes regular security audits.

Our full Privacy Policy Read it.

11Changes to Terms

Gametop reserves the right to partially or fully update these Terms & Conditions at any time. Members will be notified in advance of significant changes via email or SMS.

Updated terms take effect from the date of publication. Continued use of gametop after any changes constitutes acceptance of the revised terms. If you do not agree with the changes, you may close your account.

12Contact & Support

If you have any questions or need clarification about these Terms & Conditions, please reach out to our support team. We're available 24 hours a day, 7 days a week.

• Email: support@gametop.ws
• Live Chat: Click the chat icon at the bottom right of the website
• For general questions, visit our FAQ Page View